The Swan Difference

Experience–Established in 1981

We know you have a choice, and we are honored to have earned the respect of our previous clients. We think you will be delighted too. In all that we do, you can expect more. Our Guarantees are no different! We approach each job with the idea that a truly satisfied customer will experience the Swan difference. Here are a few things that make us different:

Swan Roofing was founded almost 30 years ago in Plano, Texas. Our longevity is a real asset to you – we know the “ins and outs” of this business better than just about anyone. Your project is important, and we value our role in the process. You can trust us to provide the best solutions for your needs and budget.

Passion

Having a roof over your head is a bit of a necessity in North Texas, and we take a hands-on approach to make sure yours is the best possible. We guarantee our work and stay up-to-date on the latest materials and innovations. We are also the only roofer in the area with a showroom – so you can see in person the kind of products we offer.
Swan Roofing Team 2012

Commitment Unsurpassed

We are there for you when you need us – we answer emergency calls 24 hours a day, 7 days a week, and have fast turnaround time on repairs. We are always on call for you!

Service Service Service

When you’ve been in business as long as we have, service is not just an idea, it is part of our culture and something we’ve delivered to thousands of happy customers. No matter what your need, our team at Swan Roofing is committed to exceeding your expectations!

Autos

Total Quality

Quality doesn’t happen overnight. It must be approached systematically and strategically throughout all levels of an organization. This takes a long-term commitment to excellence and a drive to constantly improve. That’s why at Swan, we continue to improve upon our process and have the most experienced team around.

Integrity, in all that we do

When it comes to integrity, actions speak louder than words. You simply don’t make it 30 years in this industry without walking the walk. Our clients and partners trust us and know that our words match our deeds. We have been treating our customers with respect and integrity from day one!

Industry Leadership

Locally owned and operated, we are proud of our active roles in the industry. BBB Accreditation with A+ Rating

Community Leadership

Proud to be an active part of our community by partnering with:
  • At Swan Roofing, we realize impacting and reaching out to low income families is one key contribution we can make in our communities. Together we can and will make a difference!

Swan Roofing Team

Terrisa Swan – General Manager (CEO-Owner)

Terrisa joined the company in 1994, and is a hands-on business owner and manager. Terrisa oversees the day-to-day operations, marketing, and personnel training of all employees to ensure professionalism and effectiveness. She is committed to customer care through the Better Business Bureau programs and leads her team to communicate the entire process to our customers for a hassle-free roof install.

Terrisa’s mission and expectations are to inform, to perform and to respond to valued customers with integrity and professionalism at all times. She helps Swan stand out by simply recognizing the importance of their valued customers’ time.

Terrisa has established relationships with city personnel to ensure that job permits are pulled and regulations are met, and she overlooks the quality 20-point inspections that are required after every roof installation. Her background is in business management (banking and finance), and she is a member of the Plano Chamber of Commerce and Women in Business.

Kirk Swan – Field Manager (Co-Owner)

A roofer by trade, Kirk has hands-on, complete working knowledge and experience in both commercial and residential roofing. He has owned and operated Swan Roofing since 1981 and has contributed to the community by donating material and labor for charity roofing projects.

Swan Roofing’s core business is commercial/residential roofing, preventative maintenance, repair, and emergency cover up. Kirk and Terrisa Swan are involved in all aspects of the business. Swan is certified through major manufactures, and the company is a 100% full-service roofing business. Kirk understands that the work of all contractors is not created equal. He often finds himself helping to repair damage caused by a non-certified installer.

Kirk has accreditations commercially with GAF, Durolast, Versico, Armko Industries, Bitec, Uniclad, Firestone, Petersen Aluminum and residential accreditations with Ecostar. Kirk is also an involved member in the BBB, Roofing Contractors Association of Texas, North Texas Roofing Contractors Association (NTRCA) and the National Roofing Contractors Association.

Lisa Gonzalez – Office Manager – A/C Receivables

Over 15 years of management experience in the construction industry with substantial experience in recruitment and sales. Lisa’s strengths include strong problem solving skills, leadership and attention to detail. She manages and supports a team of over 35 customer service and dispatch representatives along with technicians and helpers.

She also handles customer support and resolution, billing and collections, and works directly with owners. Lisa is passionate about customer care and believes that communication is the key to any successful business!

Brenda Prater – Customer Support / Accounts Payable

Brenda has been in the construction industry for over 25 years, with vast experience in customer support and accounting. Brenda is diligent about providing out of the ordinary customer care. She handles customer support, payments, scheduling estimates, and more. Swan Roofing is very pleased and fortunate to have a professional team player like Brenda on our side.

Our attitude, along with the best employees and installers, accounts for our longevity and stability. Give us an opportunity to earn and keep your business as your “Total Roofing Contractor”.

History

Kirk Swan showed an early interest in the roofing business, taking building trades and vocational-technical training while still in high school. He graduated early and was motivated to start building his business. Kirk moved to Plano, Texas in 1981 and founded Swan Roofing, L.L.C.. In the early years, the company operated from his garage, providing roofing repairs to area homes and businesses. Soon he was able to hire crews and take on larger re-roofing jobs. “My office was my truck, and I met the crew in the bank parking lot every Friday to hand out their checks,” Swan recalls.

In 1992, the company was able to expand into office space on West Parker Road, and over the next four years continued to grow and establish its own headquarters on Gables Court, which included Plano’s only roofing showroom. Says Kirk, “It is very important to people that they know where they can come and see you; a company like ours needs that physical address”. Today Swan remains a hands-on company field manager, and is proud of the team of sales representatives and roofing professionals that make up Swan Roofing. Kirk’s wife, Terrisa, serves as Operating Manager.

Swan credits his company’s growth to positive word of mouth and satisfied customers. Swan Roofing has also been able to build relationships with insurers, providing a steady stream of referrals. The company is proud to be a “preferred contractor” for several major insurance companies. Swan Roofing has grown its business every year since it was founded, even doubling revenues some years. The company stays busy with over 500 roofing jobs each year. The company is a certified contractor for several major roofing material manufacturers and is a member of the Plano Chamber of Commerce, The Better Business Bureau of Dallas, and many other professional trade organizations.