I had Swan Roofing install a new roof on my house in Plano, Texas (April 2019) due to hail damage. I also had Swan Roofing replace the original roof close to 20 years ago. In both installations, the friendly and informative interactions throughout the whole process were exceptional along with their knowledge, attention to detail, timing/scheduling and quality workmanship. Jimmy (salesperson) and Travis, at the main office, provided customer interactions and support above the normal call of duty (a 10+++ for sure). read more
Hello Swan Roofing;
I wanted to write to inform you how happy I am with Swan Roofing and the job you have done thus far on the hail repairs to the house. The new roof looks terrific and I appreciate all of your efforts in fixing the troublesome leak in the office. Hopefully, this roof will last as long as the previous one. Also, Joe Hernandez has recently fixed the damage done in the inside office wall where it leaked. He did a beautiful job and the wall looks as good as new! read more
I used this experience to investigate over 25 roofing companies in the DFW area. There was one company that towered above the rest, completed the questionnaire beyond my expectation and left no doubt in my mind that they were going to take care us. That company is Swan Roofing in Plano. They have an actual office! They are honest to a fault, they have integrity, they are very responsive and prompt, they are very professional and most of all their whole team really CARES!!!
Mr, Swan the owner of the company, His character, honesty, integrity and professionalism is prevalent throughout the whole company. read more
Paul wanting me to write a review of the services performed by Swan Roofing. Bellow my review. You have my permission to put it on your website if you want.
I selected Swan Roofing to replace my roof because of Paul. He had been a Metlife adjuster before, and came to meet with my Metlife adjuster.
Very seldom do we provide a review of performance for an individual or company. Swan Roofing recently replaced our roof, helped us with a contractor recommendation for rebuilding our chimney, and coordinating the power washing and staining of our fence. This review concerns not only Swan Roofing, but also for your representative, Jimmy Kissamitakis.
We contacted Swan Roofing and two other reputable roofing companies provided by our insurance company. read more
This is our fourth roof and second roof that Company has done for us.
Travis Parker was a pleasure to work with. We first met Travis in November 2013. We had a freak storm that took down our Breadford pear tree and did some damage to our root and gutters. He was able to get the repairs done in a timely manner. read more
I was very impressed with your representation of Swan Roofing, as an honest and reliable service provider. They professionally educated me on the damage present and always exhibited patience. They believed in taking care of me “the customer” and the approach.
I am glad to have discovered your company and opportunity to meet a few key members like Jimmy. I now have a referral to an honest and reputable company. read more
I wanted to let you know how much I like the new roof shingles! Paul and the team did a superb job.
The job was done in a day and a half and it looks GREAT.
I really liked the shingles that Paul helped pick out. Also the ridge vents turned out really nice as well. read more
Swan Roofing know how EXCELLENT my roofing experience was with Jimmy “Kiss.” I had just gone through a 2 1/2 month remodel that turned out to be a nightmare (dealing with my contractor and subcontractor), so I know what I’m talking about! Jimmy made my roofing process smooth and easy.
My State Farm Insurance agent’s office gave me 3 roofing companies they recommended. I called those 3 for quotes. You and 1 other responded.
Good Morning Lisa,
My name is Howard Murray and I want to take the time to comment on my experience in dealing with one of your Sales agents, Jimmy Kissamitakis.
It is rare in the service industry that you come across an individual so committed to ensuring that the client gets exactly what they are contracting for and are completely satisfied when the job is finished. read more
Dear Mr. & Mrs. Swan
In this day and age where people are more likely to complain then pass along a good word, I wanted to be the exception and let Swan Roofing know what a wonderful experience I had when your company replayed my hail damaged roof in October. I was dreading even the thought of researching roofing companies and getting multiple quotes for the needed work and has procrastinated for months. read more
Dear Mr. Swan,
Your company was suggested to us by State Farm Insurance as being next in the sequence for selection to completely strip our old shake shingles, re-deck and roof our home in Rockwall. I must tell you I think we were very fortunate Swan Roofing was our designated contractor.
We were impressed with the professional manner with which Jim Welsh completed the estimate, helped us choose a premium shingle that matches our brick home nicely. read more
Sincerely, John H. Piel
I wanted to take this opportunity to say ‘Thank You’ for the wonderful experience I had with my roof installation in May 2012. Your company far exceeded my expectations of this endeavor. read more
Leonard ISD – We could not have been more pleased with not only the new roof you installed but also with the professional manner you and your employees conducted themselves. During the entire process of removal of the old roof to the installation of the new roof, great care was taken by your employees to see that no water came into our building.
Thank you so much. The whole experience was smooth and stress free. I would recommend your company to anyone who needs roofing needs.
I have known Kirk Swan and Swan Roofing for over 25 years. Swan Roofing has done several roofs for me during that time. I have ALWAYS found them to be highly dependable, have top-notch workmanship, superior products and they are always very, very responsive to the customer’s needs. This is truly a roofer you can trust! I would never use anyone else.
We have used Swan Roofing for several years now for all our roof maintenance needs. Swan is very responsive to our requests usually getting there that day or first thing the next morning. They complete the work in an efficient manner with little disturbance to our tenants. We highly recommend Swan for your roofing projects
Sincerely, Keith W. Finley, President
Dear Swan Roofing,
I wanted to write a note of thanks for the work performed and the professionalism that I have experienced with all the of the jobs that Swan Roofing has completed for Caraway Properties in the last year and a half.
I have met many of your office staff as well as the workers in the field. Most of you know that I manage commercial warehouses with national tenants and some fortune 500 companies. Many of the warehouses serve as the home to expensive, technical production equipment that is extremely valuable. Maintaining the roof in good working order is essential to maintaining positive working relationships with the management teams for those building.
The thing that I have appreciated most about Larry Kinsey and Swan Roofing is the vast knowledge of every type of roof system available. We have had the need to repair shingled roofs, tar and gravel roofs, membrane roofs to determine moisture in between layers. We have also repaired awning and identified faulty weather caulking on second story windows. I feel confident that we have addressed all of the roof issues and have developed a workable preventative maintenance approach that will serve us for years to come.
I have always appreciated the photos showing the problem areas in each roof section. This serves as invaluable information for our files and to communicate with building owners, tenants and insurance companies our plan for roof maintenance. In summary I would say it makes all the difference in the world to hire a professional. The professionals at Swan Roofing have made my job so much easier and have served as an invaluable tool to keep our tenants happy in the way the buildings are maintained. Thanks to all of you for a job well done!
Respectfully, Donna Palms Property Manager