With over 15 years of management, recruiting and sales experience in the construction industry, Ms. Gonzalez plays a crucial key role at Swan Roofing. She currently manages and supports a team of over 35 customer service, technicians and dispatch representatives.
Her leadership role plays a significant influence on her team to deliver and carry on the Swan experience. Her strengths include strong problem solving skills, leadership and attention to detail.
She oversees customer operations, vendor relations and accounting. Mrs. Gonzalez works directly with Mr. and Mrs. Swan to ensure that all processes, policies, employees and systems mirror all company objectives. Mrs. Gonzalez is passionate about the overall customer experience and strongly believes that communication and leadership is the key to success.