Gaye Wimmer

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Gaye Wimmer

January 5, 2018

Swan Roofing
Attn: Lisa, Office Manager
1420 Gables Ct,
Plano, TX 75075

Re: Review of Roofing installation, Repairs, and Painting

Dear Lisa,

Paul wanting me to write a review of the services performed by Swan Roofing. Bellow my review. You have my permission to put it on your website if you want.

I selected Swan Roofing to replace my roof because of Paul. He had been a Metlife adjuster before, and came to meet with my Metlife adjuster. Paul knew exactly what to say to get my insurance to pay for the roof. All the other roofing companies said that it was a lost cause because the age of my roof. The Swan roofers were professional, courteous, and pick up after themselves. There was not one nail, screw, or piece of debris left in the yard. My new roof and gutters look spectacular. Swan Roofing exceeded my expectations.

Thank you for sending out Joseph to fix my front. It looks amazing.

Enclosed is a check in the amount of $5,500, for the balance of my account per our conversation today.

Dear Swan Team;

Our experience with your team was exceptional! Roofers and sales rep arrived on time, respectful and did a great job explaining the removal and installation process from start to finish.

Your team did a thorough job and lived up to the Swan Difference. I will recommend Swan Roofing to all my friends and family. Thank you again for the remarkable experience.

Mr. Carlin – Dallas, Texas

Mr. Carlin
I had Swan Roofing install a new roof on my house in Plano, Texas (April 2019) due to hail damage. I also had Swan Roofing replace the original roof close to 20 years ago. In both installations, the friendly and informative interactions throughout the whole process were exceptional along with their knowledge, attention to detail, timing/scheduling and quality workmanship. Jimmy (salesperson) and Travis, at the main office, provided customer interactions and support above the normal call of duty (a 10+++ for sure).
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Stan
Hello Swan Roofing;

I wanted to write to inform you how happy I am with Swan Roofing and the job you have done thus far on the hail repairs to the house. The new roof looks terrific and I appreciate all of your efforts in fixing the troublesome leak in the office. Hopefully, this roof will last as long as the previous one. Also, Joe Hernandez has recently fixed the damage done in the inside office wall where it leaked. He did a beautiful job and the wall looks as good as new!
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Patti Ruff
I used this experience to investigate over 25 roofing companies in the DFW area. There was one company that towered above the rest, completed the questionnaire beyond my expectation and left no doubt in my mind that they were going to take care us. That company is Swan Roofing in Plano. They have an actual office! They are honest to a fault, they have integrity, they are very responsive and prompt, they are very professional and most of all their whole team really CARES!!!

Mr, Swan the owner of the company, His character, honesty, integrity and professionalism is prevalent throughout the whole company.
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Jack Spencer
Dear Lisa,

Paul wanting me to write a review of the services performed by Swan Roofing. Bellow my review. You have my permission to put it on your website if you want.

I selected Swan Roofing to replace my roof because of Paul. He had been a Metlife adjuster before, and came to meet with my Metlife adjuster.

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Gaye Wimmer
Dear Lisa,

Very seldom do we provide a review of performance for an individual or company. Swan Roofing recently replaced our roof, helped us with a contractor recommendation for rebuilding our chimney, and coordinating the power washing and staining of our fence. This review concerns not only Swan Roofing, but also for your representative, Jimmy Kissamitakis.

We contacted Swan Roofing and two other reputable roofing companies provided by our insurance company.
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Larry and Donna Schoonover