Dear Swan Team;
Our experience with your team was exceptional! Roofers and sales rep arrived on time, respectful and did a great job explaining the removal and installation process from start to finish.
Your team did a thorough job and lived up to the Swan Difference. I will recommend Swan Roofing to all my friends and family. Thank you again for the remarkable experience.
Mr. Carlin – Dallas, Texas
I had Swan Roofing install a new roof on my house in Plano, Texas (April 2019) due to hail damage. I also had Swan Roofing replace the original roof close to 20 years ago. In both installations, the friendly and informative interactions throughout the whole process were exceptional along with their knowledge, attention to detail, timing/scheduling and quality workmanship. Jimmy (salesperson) and Travis, at the main office, provided customer interactions and support above the normal call of duty (a 10+++ for sure).
Hello Swan Roofing;
I wanted to write to inform you how happy I am with Swan Roofing and the job you have done thus far on the hail repairs to the house. The new roof looks terrific and I appreciate all of your efforts in fixing the troublesome leak in the office. Hopefully, this roof will last as long as the previous one. Also, Joe Hernandez has recently fixed the damage done in the inside office wall where it leaked. He did a beautiful job and the wall looks as good as new!
I used this experience to investigate over 25 roofing companies in the DFW area. There was one company that towered above the rest, completed the questionnaire beyond my expectation and left no doubt in my mind that they were going to take care us. That company is Swan Roofing in Plano. They have an actual office! They are honest to a fault, they have integrity, they are very responsive and prompt, they are very professional and most of all their whole team really CARES!!!
Mr, Swan the owner of the company, His character, honesty, integrity and professionalism is prevalent throughout the whole company.
Paul wanting me to write a review of the services performed by Swan Roofing. Bellow my review. You have my permission to put it on your website if you want.
I selected Swan Roofing to replace my roof because of Paul. He had been a Metlife adjuster before, and came to meet with my Metlife adjuster.
Very seldom do we provide a review of performance for an individual or company. Swan Roofing recently replaced our roof, helped us with a contractor recommendation for rebuilding our chimney, and coordinating the power washing and staining of our fence. This review concerns not only Swan Roofing, but also for your representative, Jimmy Kissamitakis.
We contacted Swan Roofing and two other reputable roofing companies provided by our insurance company.
This is our fourth roof and second roof that Company has done for us.
Travis Parker was a pleasure to work with. We first met Travis in November 2013. We had a freak storm that took down our Breadford pear tree and did some damage to our root and gutters. He was able to get the repairs done in a timely manner.
I was very impressed with your representation of Swan Roofing, as an honest and reliable service provider. They professionally educated me on the damage present and always exhibited patience. They believed in taking care of me “the customer” and the approach.
I am glad to have discovered your company and opportunity to meet a few key members like Jimmy. I now have a referral to an honest and reputable company.
I wanted to let you know how much I like the new roof shingles! Paul and the team did a superb job.
The job was done in a day and a half and it looks GREAT.
I really liked the shingles that Paul helped pick out. Also the ridge vents turned out really nice as well.
Swan Roofing know how EXCELLENT my roofing experience was with Jimmy “Kiss.” I had just gone through a 2 1/2 month remodel that turned out to be a nightmare (dealing with my contractor and subcontractor), so I know what I’m talking about! Jimmy made my roofing process smooth and easy.
My State Farm Insurance agent’s office gave me 3 roofing companies they recommended. I called those 3 for quotes. You and 1 other responded.
Good Morning Lisa,
My name is Howard Murray and I want to take the time to comment on my experience in dealing with one of your Sales agents, Jimmy Kissamitakis.
It is rare in the service industry that you come across an individual so committed to ensuring that the client gets exactly what they are contracting for and are completely satisfied when the job is finished.
Dear Mr. & Mrs. Swan
In this day and age where people are more likely to complain then pass along a good word, I wanted to be the exception and let Swan Roofing know what a wonderful experience I had when your company replayed my hail damaged roof in October. I was dreading even the thought of researching roofing companies and getting multiple quotes for the needed work and has procrastinated for months.